14 Aug 2018
Quick thinking Photo Radar Operator assists an injured man…..
While on duty as a Photo Radar Operator, Commissionaire / Peace Officer (P.O.) Donna Hurtubise noticed an elderly gentleman lying motionless on the ground at a service station. P.O. Hurtubise was able to confirm the man was breathing but saw blood on the ground and on his head. She immediately used her radio to call into Calgary Police Service (CPS) for an ambulance, giving all pertinent details. P.O. Hurtubise took control of the situation, ensuring that the gentleman remained calm and did not try to stand up while they waited for an ambulance. She even took money from her own pocket and asked a by-stander to go into the store to purchase a bottle of water for the man.
P.O. Hurtubise says that she helped the gentleman “because of the CPS patch that she proudly wears and because it was in her heart to do”.
“Thanks Donna for doing the right thing. Your caring and responsibility for this person is what the CPS and our partners are about – public safety and the welfare of the citizens we serve.” Inspector Terry Larson, CPS
Thank you for getting involved P.O. Hurtubise. Your quick thinking, and the compassion that you displayed is an example for all.
1 August 2018
Noteworthy Recognition – Dana Kerr
Arrest Processing Officer, Dana Kerr received high praise from an on duty Paramedic in the Arrest Processing. She stated: “I am more than impressed with Dana’s communication and judgement when it comes to the arrestee’s medical concerns. He never hesitates to let us know exactly what he detects during his initial search or during his walk- abouts and does so in a concerned and non-aggressive manner. It takes the whole team to keep an arrestee’s safe and sound while in our care at the APS and I am very appreciative of Dana to never hesitate bringing his concerns forward to the paramedics.”
These kinds words made it upwards to the Inspector who added: “This is a true testament to the essential role that every individual plays within APS. More so, it’s encouraging to see how seriously our teams take duty of care issues – demonstrating compassion and clear communication for the safety and security of all individuals in APS!!”
Dana, your extraordinary work is being noticed and appreciated. Congratulations on a job well done!
18 July 2018
A Note of Thanks from a Departing Enmax Staff Member
“…….I want to thank the security guards that look after us at ENMAX. The diligence they display and their efforts to follow the many requirements we have here in control centre has been excellent. I appreciate the small things they do and the professionalism and respect they have shown me and this team. I wish I had sent praise more often as I am sure they are not always noticed for the work they do. Thank you all and keep up your good work.”
Our Security Team at ENMAX continue to make an impression on the client! Congratulations to the team….you are doing great work!”
Well Done Team!
25 June 2018
A Big Thanks to the Commissionaires at the Enmax Day Care Centre
The staff at the Enmax Day Care Cetnre publicly thanked their Commissionaire Security Team for their quick response to a potential threat to the children. A man was noted acting suspiciously by intently watching the children around the centre. When called, Commissionaire Supervisor Ted Betts and his security team responded, located the man and arranged for the police to take over. Well Done Ted and Team.
7 June 2018
Commissionaire Jim Dickson’s quick actions saves a life
While on duty, at the Kahanoff Centre Commissionaire Jim Dicksonwas advised by a passer by that there was an unconscious man lying on the sidewalk outside, and people were just walking by ignoring him. Cmre Dickson ran outside and located the man. He then removed the man’s toque to see if there were any apparent head injuries from a fall. Cmre Dickson tried to arouse the man, however, when there was no response, Cmre Dickson then called 911. While an ambulance was en-route, Cmre Dickson calmly followed 911’s instructions and administered first aid, including ensuring that the victim’s airways were open and administering chest compressions. After three or four chest compressions, the man began to move. Just then, EMS arrived and took over for Cmre Dickson. After EMS worked on the man for some time, he was conscious enough to sit up, and was then transported away in the ambulance. Thank you, Cmre Dickson, for getting involved and for responding to this medical emergency so promptly and efficiently. The first aid you administered to this young man may well have saved his life. Well Done Jim!
22 May 2018
Commissionaire Dudas saves a person from overdosing.
During the closing of the Public Library, Cmre Dudas found a woman hunched over in a chair. On noting she did not display any obvious signs of life, he had a colleague call 911. Following the directions of the attending EMS he performed mouth to mouth resuscitation and chest compressions for 15 minutes until they were ready to take over. EMS then administered Narcan and after a few minutes the woman started to come around. She was then taken by ambulance for further medical care. Well done Cmre Dudas!
22 May 2018
Commendation for Commissionaire Larry Carr
Mr Cory Stier, Deputy CEO, Red Deer Public Library, wrote the following commendation:
“I just wanted to let you know of an incident that happened outside the library on Saturday, that involved Larry Carr, who I would like to commend for a job well done. A customer came into the library to tell Larry about an individual in the park who he had observed was in distress. Larry went out to the park to find a male who had overdosed and a female who was trying to administer Narcan. Larrytook control of the situation and performed CPR on the male and calmed the female down enough so that she could inject the Narcan. Eventually the male came around and Larry turned the scene over to the paramedics and RCMP at that point.”
“Due to Larry’s swift but calm actions, I believe that he prevented a potential tragedy from occurring on that day. He went above and beyond the call of duty in this situation. I would like to strongly commend him for his actions. We are indeed fortunate to have Larryworking with the Commissionaires here at the library. Thank you.” Well done, Larry!
15 May 2018
High Praise Indeed
The Commissionaires team at ENMAX received some high praise from the client after assisting in the location and arrest of a thief. Colin Saunders, (ENMAX’s Manager of Security Services and Emergency Response) describes the incident as “…another great security success”. He adds: “The calm, coordinated and professional response of Ted Betts, Dewinder Singh and Victor Fadimu led directly to the arrest of the suspect. This episode is further proof that the hard work that’s been put into creating what I’d argue is the best security team in town has been worth it. Ted’sefforts are especially praiseworthy, noted and very much appreciated”.
Congratulations to Ted Betts and his team! Your dedication and hard work is clearly making an impression on the client and is contributing to the professional reputation of the Commissionaires. Well done!
2 Mar 2018
Note of Appreciation – Cmre Pat Wilkes
Commissionaire Pat Wilkes is making a difference in peoples’ day with his positive attitude and professional service. He works at the Provincial Court Building, together with the Sheriffs at the access control point. A woman recently approached the Sheriff with a thank you card to give to Pat. It said: “Thank you for putting a smile my face every time that I had to enter the building over the past little while. Thank you for making the days a little brighter for me”. The Sheriff added that he personally “has the pleasure of working with Pat, and always find him to be an upbeat and happy Gentleman.” Great work Pat, your personal contribution towards the Corps’ professional image is commendable!
16 Feb 2018
Quality of Servive Compliment from the Town of High River
I want to pass on that I have been very happy with the service Commissionaire Dean Bearisto has been providing.
One particular incident speaks well to his character and commitment to provide great service. Recently, he was following up with a resident regarding snow removal on the side walk in which he had previously placed a notice at the residence. In speaking with the resident, he discovered that they had a leg cast due to injury and the resident has had no luck finding family or friend to clean the sidewalk. Rather than issuing a ticket, Dean took it upon himself to clean the sidewalk for the resident. He told me the story and even apologized if he over stepped his bounds.
The role of a bylaw officer can be a thankless job but it is these small gestures that reflect the community spirit. Very noble action!
Well done Dean!
2 Feb 2018
Going above and beyond!
People often turn a blind eye to things going on around them because they “don’t want to get involved”. Not Commissionaire Rose Tanchyk. She recently did something very kind and selfless for a stranger. While driving home from Cadets, she saw an elderly man laying in a snowbank beside a busy road. Rose helped him up and suggested calling an ambulance, but he just wanted to go home. Rose went far out of her way to drive him home. When they got there, the gentleman decided that he did need an ambulance, and Rose waited with him until Paramedics arrived. During this time she kept him warm, chatted with him and reassured him that everything would be ok. Rose even drove back to the Seniors’ home the next day to return a hat that he lost in the commotion of the night before. Rose’s actions that night are commendable, and may have saved a man’s life. Thank you for getting involved Rose!
12 Dec 2017
Client Appreciation – Cmre Fred Schulmeister and teammates
CFB Suffield forwarded a note of appreciation highlighting the excellent support provided by Commissionaire Fred Schulmeister and his security team for their efforts in securing a high level meeting. “Fred and his team were instrumental in ensuring only authorized persons were admitted to the meeting and maintained a close eye on the security of the site.” Well done to Fred and the security team!
11 Dec 2017
Client Appreciation – Cmre Dewinder Singh and teammates
In a Letter of Appreciation received from Enmax Security, Commissionaires Dewinder Singh, Robin Ho and Len Murphy were congratulated for their actions that led to the arrest of an individual who had previously broken into a vehicle on Enmax property. They had spotted and positively identified the individual when he returned to the area. They then tracked and monitored the individual until Calgary Police Service arrived to arrest him. Well done to Dewinder, Robin and Len!
07 Dec 2017
In a letter of Appreciation, The Calgary Police Service thanked Commissionaire Andre Lessard on the eve of his retirement for his dedication and the professional manner in which he undertook his responsibilities. Well done Andre and best wishes for the future.
06 Dec 2017
Client appreciation – Kathy McKay
Commissionaire Kathy McKay recently received a note of thanks from a tenant at her job site, the Kahanoff Centre. The tenant expresed her gratitude and appreciation for Kathy’s “incredible service.” Examples of this included Kathy assisting a person who was terrified of using the elevator, by helping them walk up several flights of stairs. Another example is when Kathy sought guidance from the tenant on how to deal with a frequently difficult patron. Kathy’s efforts lessened the stress and anger often exhibited by this person. Kathy, when asked to comment on the note stated, “Our goal is to help them. These are just normal things we do here to help people get the help that they need.” Well done Kathy.
1 Dec 2017
Note of Appreciation – Cmre James Duthie
In a written note, the Cenovus Executive Vice-President, Safety & Chief Digital Officer, complimented the service provided by Commissionaire James Duthie. “James was awesome in helping me out to my car last night. I greatly appreciated his help and support. He made me laugh on the way out and I appreciated it.”
When informed, Cenovus’ Senior Security Advisor Brad Labrenz added the following compliment; “When we created our ‘Purpose’ statement (We provide a safe and secure work environment to “Our Cenovus” with innovative solutions and superior service), the following example is what I had in mind for how I wanted the Security team to deliver our service. Security is not only about enforcement and protection, it’s about providing great service to our clients.”
Well done James!
30 Nov 2017
Suspicious Package Incident – Cmre Carol Allard and team
On 17 Nov 2017, the Commissionaire Security Desk at the Harry Hayes Building received a possible Bomb Threat by phone. They initiated a building search and located a suspicious device in a public area of the building. Following their Standing Operating Procedures, the Commission security team led by Cmre Carol Allardevacuated the building within 30 minutes without sirens or alarms. The building was locked-down for approximately 4 hours while a comprehensive search was conducted by CPS. During this time, Cmre Allard and his team maintained security on the building to prevent injuries or further attempts at disrupting the normal day-to-day business operations. When the incident was concluded, Cmre Allard and his team were complimented by our client and the other building tenants for the professional manner in which they handled the situation. Well done Carol and team!
28 Nov 2017
Acknowledgement of Professionalism – Brandon Mikus
Commissionaire Brandon Mikus, while deployed as a Calgary Police Service Arrest Processing Officer, was formally acknowledged for his professionalism and quality of service while recently dealing with a “very agressive and volatile arrestee.” The acknowledgement from the CPS Arrest Processing Section went on to state, “Your calm and flexible communications skills enabled you to engage the arrestee in order to have him follow directions. Your actions turned what could have been a chaotic situation into one that was quite manageable and made a safe environment for the entire CPS APO Team. A job well done, Brandon!
27 Nov 2017
Note of Appreciation – Cmre Bryce Bakker
A long-time member of the Calgary Jewish Community Centre contacted the Assistant Executive Director of the facility to make her aware of the good work of Commissionaire Bryce Bakker.
This member comes to the centre quite regularly on the weekends with her adult daughter, who has autism and as a result seems rather withdrawn. The member said, “Bryce always says hello to my daughter but seemed a little uncomfortable with her, as many people do.” She said she often does not share personal information with others but decided to speak with Bryce to let him know about her daughter and that she may appear to be unresponsive, but does enjoy greetings and a handshake.
The member was very impressed with Bryce as she says, “He welcomed the opportunity to understand, and from the moment we spoke he now welcomes my daughter, remarks on her nice smile, and says goodbye. It helps to make my daughter’s day. I want everyone to know this good news story.”
The Assistant Executive Director ended her note with, “on behalf of the JCC thank you Bryce for your kindness.”
Well done Bryce. Your kindness is an example for all of us to follow, no matter path of life we are on.
15 Nov 2017
Commissionaires – Southern Alberta is pleased to announce the appointment of Mr Len Drebit, CPA, CA, as the new Chief Financial Officer. Len joins us with 25 years of industry and public accounting experience. Len has enjoyed working in medium-sized businesses delivering high quality services to clients. Growing up in “small town” Saskatchewan, Len is a loyal Roughriders fan. Len attended the University of Saskatchewan completing a Business of Commerce degree with distinction double majoring in financial and managerial accounting, Before joining Commissionaires, Len worked successfully in senior accounting roles with Alpine Tublar, the Skyline Groups of Companies and Kenway Mack Slusarchuk Stewart. Welcome aboard, Len.
04 Aug 2017
Commisionaires – Southern Alberta is pleased to announce the appointment of Mr Barry Shaw as the new Corps Senior manager at the Calgary International Airport effective 21 August 2017. Barry takes up this position after being the Senior Manager of the Calgary Region, where he was directly responsible for business operations in and around Calgary, as well as managing the Securiy Operations Centre. In addition to the experience Barry gained as the Senior Manager, he brings a wealth of knowledge from his 27 years with the Provincial Attorney General and with the Canadian Forces Securitiy Branch where he commanded several security organizations both at home and abroad.
20 Jul 2017
On July 8, 2017, while on duty at the Lethbridge Public Library, Commissionaire Thunderspeed was summoned to the washroom to handle a possible drug related incident. Upon arrival he noted two women standing in the washroom. One then became unconscious and stopped breathing. Cmre Thunderspeed administered CPR while another staff member retrieved the AED. Cmre Thunderspeed was assisted by an off duty nurse as he aplied the AED and performed artificial respiration on the victim. When the paramedics arrived, they took control of situation. Through the quick actions of Cmre Thunderspeed and his application of his first aid training, the woman’s life was saved. Well done, Ace!
4 April 2017
Commissionaire Lee Dudas received a commendation for his response to two incidents while working at the Lethbridge Public Library, Main Branch.
On Feb 27, 2017, Cmre Dudas recognized a young person reported missing by the Lethbridge Police Service. After confirming the youth’s identity, Cmre Dudas arranged to have him transported home by the LPS.
In another incident that occurred on March 20, 2017, Cmre Dudas, while conducting a patrol came across a man affected by seizures and sliding into unconsciousness. Cmre Dudas realized this was a potential drug overdose and summoned the EMS. Cmre Dudas then stayed with with the unconscious man providing first aid until the arrival of the paramedics. The man was then transported to the hospital for treatment.
In both instances, Cmre Dudas contributed directly to the safety and wellbeing of two people whose fate may have been much different without his intervention. Cmre Dudas actions exemplify the Commissionaire’s mandate. Well done, Lee!
6 Dec 2016
Support to Calgary Police Services
On 3 Nov 2016, Commissionaire Peter Boynton, employed at District 7, Calgary Police Services, received a commendation from Mr Barry Shaw, Senior Manager, Calgary Region. Cmre Boynton was instrumental in assisting the Calgary Police Service with a project where USB memory sticks are to be utilizied by police officers to gather digital evidence. Peter not only came up with ideas on how to secure the USBs to perserve the integrity of the evidence, but also used his personal time and funds to purchase tags, key rings, and other items to ensure proper identification and loss prevention. Peter then familiarzied himself with the operating procedures and educated other commissionaires with the process. He continued to recommmend improvements to the project. As a result of Peter’s dedication and teamwork, this pilot project has now been approved for use at all Calgary Police Districts. Well done, Peter!
17 Nov 2016
Commissionaires Support to the Red Deer Agri Eqipment Expo
The Red Deer Agri Trade equipment was held between 9-12 Nov this year at the Westerner Park. Although the number of attendees were down due to the late harvest season, the number of exhibitors were up, from 425 to 470. In spite of this, the Expo is expected to generate approximately $150 million. Once again the Canadian Corps of Commissionaires – Southern Alberta would like to thank the Expo organizers for the opportunity to provide 28 guards to support this event.
9 Nov 2016
Commissionaires Support to the Grand Opening of the International Terminal at the Calgary Airport.
On 31 Oct 2016, the new International Terminal Building at YYC opened without a hitch. This was the result of numerous people from multi-disciplines putting in countless hours. Well done to all!
The Corps is proud to be part of this accomplishment with its contributions to the security of the new Terminal and on a larger scale, to YYC operations. With more than 600 commissionaires employed at YYC, the Corps plays a criticial role in ensuring the security at YYC, as well as other associated functions, such as parking operations, passenger bussing operations, and the reception and distribution on non-transit freight. In direct support to the opening of the new terminal, the Corps’ aviation security specialists were involved in the development of technical security solutions and training support. The Corps also provided escorts for many of the 700+ construction workers involved in the project along with providing access control and building security in the run up to the opening.
The Corps would like to express it appreciation to the Calgary Airport Authority for allowing it to be part of this significant achievement. Well done to the Commissionaires YYC Security Team!
15 Oct 2016
Lethbridge Waste and Recycling Centre Open House
The Lethbridge Waste and Recycling Centre recently held an open house for citizens to tour the facility and learn how recyclable material from the community is managed in an environmentally responsible way. The success of the Open House was attributed in part to the participation of the Lethbridge Commissionaires and the other contracted partners who work at the Lethbridge Waste and Recycling Centre. Correspondence from the programming assistant at the Waste and Recycling Centre stated, “Your (the Commissionaires) attendance increased the importance of the event significantly. I received lots of positive feedback on having your presence there, to help further inform our residents about the processes we have to help reduce and manage waste here in Lethbridg
25 Sept 2016
Affiliation Agreement – Lethbridge College
Commissionaires – Southern Alberta, Lethbridge Region has entered into an affiliation agreement with the Lethbridge College which will see students from the Justice Studies Program assigned to work with the Lethbridge Commissionaires Office to gain practical experience and knowledge in working in the security and safety industry. The Lethbridge College has a well respected program that will provide opportunities for students to see and experience what the Commissionaires do, and provide an opportunity for the Commissionaires to recruit and hire some of the best candidates available.
17 Aug 2016
The Medicine Hat College has been using the Commissionaires for the past 5 years. We have had very little turn over with the members of our team, they are knowledgeable, reliable, friendly and always willing to go that extra mile to ensure our College community is protected at all times. The Commissionaires managment team has also been very helpful and accommodating. They are reasonably priced and conduct business in a professional manner. I would definitly recommend their sservices. (signed) Lesley Tuchscherer – Manager Occupational Health and Safety, Medicine Hat College.
30 June 2015
The CEO of the Canadian Corps of Commissionaires – Southern Alberta formally extends his appreciation to three Commissionaires for their diligence while on duty.
Shortly after booking a prisoner into the Medicine Hat Police cells earlier in the spring, Commissionaire Art Hagemann noted on the CCTV that the prisoner was laying on the cell floor with a piece of clothing wrapped around her neck. Cmre Hagemann immediately notified the Duty Sergeant, who, along with other responding police officers succeeded in freeing the cloth from her neck and arranged emergency medical attention. The subsequent investigation determined that the prisoner had attempted suicide several times in the past. In this instance, she believed that being alone in the cells would give her the opportunity to succeed. However, due to Cmre Hagemann’s diligence her demise was averted.
In June 2015, while on duty at the RCMP Offices on 8 St NE Calgary, Commissionaire (Cmre) Archie Clark observed an individual acting suspiciously in the adjacent parking lot. He further noted that a tire had been removed from a RCMP vehicle. Cmre Clarkcontacted the Calgary City Police and on their arrival he assisted them in locating the thief who was hiding amongst a clump of nearby trees. Because of Cmre Clark’s diligence the thief was arrested and the stolen tire was recovered along with a vehicle the thief had stolen earlier.
Well done to Cmre Brett Stevens, who, while on duty at the Lethbridge Public Library recently noted that a deeply emotionally troubled woman needed assistance and called for an ambulance. His actions were reported on in a local newspaper article with the concluding remark, “It is your compassionate response that is one of the reasons that I am proud to call Lethbridge my home.”