Client Support

When you contract the Commissionaires for your security needs, you are supported at three key levels.  As a Not-For-Profit organization, the Commissionaires maintain a cost–effective management structure, thus minimizing overhead costs.  This allows us to give you quality support at the lowest competitive price.  Our support to you includes:

Our guards who are directly part of your security team and who are there to ensure the safety of your patrons and staff, the protection of your assets and the security of your information – all of which assists in minimizing your liability concerns with the least disruption to your activities.  Our guards are trained to be proactive in spotting potential risks and to provide emergency response when necessary.  All job sites are directly supervised 24 hours a day, 365 days a year by our senior staff members who undergo specialized training for this role, and by our 24 hour Client Services Centre.

Our Regional Managers and Client Service Managers who are highly qualified security and business experts.  They will meet with you on a regular basis to ensure we are exceeding your expectations.   If you have a concern, tell us.  We will provide you with an immediate solution.

Our Management Team who is there to address your strategic needs.  Because our management team includes senior business leaders along with senior police and military members with over 300+ years of experience, we possess excellent security management knowledge.  We use Critical Performance Indicators to ensure our service exceeds your expectations! This allows us to be flexible and forward looking.  We will assist you in developing solutions for problems that are yet to come.